Please contact us via email at firstname.lastname@example.org for any questions.
If it is in regards to an order you've already made please provide your order number to speed things up.
WE DO RESPOND TO OUR EMAILS! We take a lot of pride in our customer service. If you send us an email we will answer ASAP
Orders are typically shipped within 48 hours of your order being placed.
We do no sell items we don't physically have ready to ship. If an item is in stock its ready to ship to you.
If we are sold out of something, just shoot us an email. We can give you an ETA on restock.
If you do need a return or exchange shoot us an email for directions on how to do so.
Returns and exchanges will be shipped to the following address. Please be sure to include a note with your order number.
Crossthead Cycle, 1513 Heart Lake Road, Jermyn, PA, 18433